How long does shipping take?
Orders ship within 1–3 business days. US delivery typically takes 7–14 business days. You'll receive tracking by email as soon as your order ships.
Do you ship for free?
Yes — for a limited time, shipping within the United States is free on every order.
What if my order arrives damaged or doesn't arrive?
Contact us through our Contact page within 7 days of delivery with your order number (and photos if damaged) and we'll make it right with a replacement or refund.
Are Relaxa products safe to use every day?
Yes. All products have auto shut-off timers and adjustable intensity. If you are pregnant, have a pacemaker, or a diagnosed medical condition, please consult your doctor before use.
Do they need to be plugged in?
No. Every product is cordless and charges via USB.
How do I track my order?
Use the tracking link in your shipping confirmation email, or contact us with your order number.