Refund policy

Return & Refund Policy

All sales are final. We do not accept returns or offer refunds for change of mind, ordering the wrong item, or unused products, so please review your order carefully before checkout.

Damaged, defective or incorrect items

If your item arrives damaged, does not work, or is not what you ordered, contact us within 7 days of delivery through the Contact page with your order number and photos. We will send a free replacement or issue a refund to your original payment method.

Lost orders

If tracking shows your order as delivered but you have not received it, or it has not arrived within 30 days of shipping, contact us and we will investigate and send a replacement or refund.

Cancellations

Orders can be cancelled for a full refund if you contact us within 12 hours of purchase. After that, the order is already being processed for shipment and cannot be cancelled.

Refund processing

Approved refunds are issued to the original payment method within 5–10 business days.